Privacy Policy

Sissonne Outdoor Pty Ltd (Sissonne Outdoor, we, us, our) and its Related Bodies Corporate (as defined in the Corporations Act 2001 (Cth)) always respects your privacy. Please find our Privacy Policy detailed below. It tells you how we collect your personal information and how we use, store or distribute that information.

We acknowledge the importance of privacy in respect to our customers’ personal information. We are committed to managing your personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act). For more information, please visit www.privacy.gov.au.

In this Privacy Policy:

• "personal information” has the meaning set out in the Privacy Act, and (in summary) means information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or otherwise;
• “sensitive information” has the meaning set out in the Privacy Act, and includes certain specific types of personal information such as health information, and information about a person's racial or ethnic origin, sexual orientation or practices, criminal record, religious beliefs or affiliations, political opinions, membership of a political, professional or trade association, and biometric and genetic information.

Where your personal information is collected, it will be done so in a fair and lawful manner, and not in an intrusive way. Where it is reasonably practical to do so, we will collect your personal information directly from you. However, in certain cases we may collect personal information from publicly available sources and third parties, such as suppliers, recruitment agencies, your employers, contractors, our clients, business partners, referees, government bodies (e.g. police checks, if required), academic and professional bodies (e.g. to validate details and currency of qualifications).

If you choose not to provide your personal information to us, it may restrict our ability to provide you with the service you require.

he types of personal information we collect about you depend on the circumstances in which the information is collected. Typically, the types of personal information we may collect include your:

• Name
• Age
• Contact details such as email, telephone number and facsimile
• Gender
• Hobbies and interests
• Income
• Mail and residential address
• Purchase history

If you make a purchase, credit card and/or banking details (however, such information is collected and processed by our payment processing provider and not by us directly)

If you are an individual contractor to us or apply for a role with us, we may also collect information relevant to your engagement with us, including qualifications, length of engagement, resume, current and former employment details, pay rate and salary, bank details, feedback from supervisors, training records and logs of your usage of our equipment (e.g. phones, computers and vehicles).

We only collect sensitive information about you with your consent, or otherwise in accordance with the Privacy Act.

If you do provide sensitive information to us for any reason (e.g. injury on our premises), you consent to us collecting that information and to us using and disclosing that information for the purpose for which you disclosed it to us and as permitted by the Privacy Act and other relevant laws.

If you provide us with personal information that we have not requested (unsolicited personal information), we will, unless otherwise required or permitted by law, delete or destroy it as soon as possible after receiving it.

Some examples of when we might collect your personal information include, but are not limited to, when you:

• Purchase goods from us
• Contact us for information or a quote, including via our website (sissonneoutdoor.com.au)
• Complete a survey
• Enter a promotion or competition
• Subscribe to a mailing list
• Attend an event
• Apply for a job or other role with us
• Communicate with us via correspondence (written or electronic), phone, email, or social media
• When administering any of our services
• As otherwise required to manage our business.

We use cookies to recognise you each time you check out our site and to track which pages you visit whilst on our site. This helps us improve your online experience.

Cookies are pieces of information that a website transfers to your computer for record-keeping purposes. They do not personally identify you, but they do identify your unique browser signature. If you do not wish to receive cookies, you can adjust your browser settings to refuse them.

As a general rule, we only process personal information for purposes that would be considered relevant and reasonable in the circumstances. The purposes for which we use and disclose your personal information depend on the circumstances in which we collect it. Whenever practical, we endeavour to inform you why we are collecting your personal information, how we intend to use it, and to whom we intend to disclose it.

We may use or disclose your personal information:

• To provide you with our goods and services;
• Communication for customer care and warranties;
• Sending you marketing and promotional material such as event invitations and special offers (where you have consented or as permitted by law);
• Considering you for employment or contract opportunities;
• To operate, monitor, develop, and improve our website and services;
• To facilitate your participation in competitions or promotions;
• To obtain your feedback and measure satisfaction;
• To comply with legal and regulatory obligations;
• To protect the security, health, and safety of our facilities, personnel, and visitors; and
• To address complaints or issues arising in our relationship with you.