Privacy Policy

Sissonne Outdoor Pty Ltd (Sissonne Outdoor, we, us, our) and its Related Bodies Corporate always respects your privacy. This Privacy Policy explains how we collect your personal information and how we use, store, and distribute that information.

We are committed to managing your personal information in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth). For more information, please visit www.privacy.gov.au.

Definitions

In this Privacy Policy:

"Personal information" means information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or otherwise.
"Sensitive information" includes certain specific types of personal information such as health information, and information about a person's racial or ethnic origin, sexual orientation or practices, criminal record, religious beliefs or affiliations, political opinions, membership of a professional or trade association, and biometric and genetic information.

Collection of Personal Information

Where your personal information is collected, it will be done so in a fair and lawful manner. Where reasonably practical, we will collect your personal information directly from you. In certain cases we may collect personal information from publicly available sources and third parties, such as suppliers, your employers, contractors, our clients, business partners, government bodies, and academic and professional bodies.

If you choose not to provide your personal information to us, it may restrict our ability to provide you with the service you require.

Types of Information We Collect

The types of personal information we may collect include your:

Name
Age
Contact details such as email, telephone number and address
Gender
Hobbies and interests
Income
Mail and residential address
Purchase history

If you make a purchase, credit card and banking details may be collected. These are processed by our payment provider and not by us directly.

If you apply for a role with us, we may also collect information such as qualifications, resume, employment history, pay rate, and training records.

We only collect sensitive information about you with your consent, or otherwise in accordance with the Privacy Act.

When Information is Collected

Some examples of when we might collect your personal information include when you:

Purchase goods from us
Contact us for information or a quote via our website
Complete a survey
Enter a promotion or competition
Subscribe to a mailing list
Attend an event
Apply for a job or other role with us
Communicate with us via correspondence, phone, email, or social media
As otherwise required to manage our business

Cookies

We use cookies to recognise you each time you visit our site and to track which pages you visit. This helps us improve your online experience.

Cookies are pieces of information that a website transfers to your computer for record-keeping purposes. They do not personally identify you, but they do identify your unique browser signature. If you do not wish to receive cookies, you can adjust your browser settings to refuse them.

Purposes for Handling Your Personal Information

We may use or disclose your personal information:

To provide you with our goods and services
For customer care and warranty communications
To send you marketing and promotional material where you have consented or as permitted by law
To consider you for employment or contract opportunities
To operate, monitor, develop, and improve our website and services
To facilitate your participation in competitions or promotions
To obtain your feedback and measure satisfaction
To comply with legal and regulatory obligations
To protect the security, health, and safety of our facilities, personnel, and visitors
To address complaints or issues arising in our relationship with you

Disclosure of Personal Information

Personal information may be disclosed to other entities in order to facilitate the purpose for which it was collected. These entities may include:

Third-party service providers such as data hosting, logistics, marketing, or payment processors
Government bodies, regulators, and law enforcement agencies as required by law
Our related entities
Our accountants, insurers, lawyers, auditors, and professional advisers
Third parties to whom you have directed or permitted us to disclose your information
Potential acquirers or investors in the event of a business sale or restructure

Cross-Border Disclosure

We may use third-party providers and data hosting services located outside Australia, including but not limited to New Zealand, Fiji, the Philippines, and the United States of America.

We take reasonable steps to ensure these third parties comply with Australian Privacy Principles. By using our services or providing your personal information, you consent to the transfer, storage, or processing of your information outside Australia.

Our website may contain links to third-party websites not owned or operated by Sissonne Outdoor. We are not responsible for the content or privacy practices of these sites.

Protecting Your Personal Information

We take reasonable steps to protect any personal information we hold from misuse, interference, loss, and unauthorised access. These measures include physical security, password protection, firewalls, and secure IT systems.

No system is completely secure. You are responsible for safeguarding your own credentials and notifying us if you suspect any breach.

We destroy or de-identify personal information when it is no longer required, unless retention is required by law.

Access and Correction

You may request access to personal information we hold about you, subject to legal exceptions. We take reasonable steps to ensure the information we hold is accurate and up-to-date. Requests for access or correction should be made in writing to our Privacy Officer (see contact details below).

Unsubscribing or Opting Out

If you wish to unsubscribe from newsletters or marketing communications, please follow the unsubscribe link provided in the communication or contact our Privacy Officer directly.

Complaints

If you believe we have breached this Privacy Policy or the Australian Privacy Principles, please contact our Privacy Officer. We will investigate and respond in writing to your complaint.

If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner via www.oaic.gov.au.

Employees

We collect and handle personal information about employees in accordance with applicable laws and our internal policies. This may include information collected during recruitment and throughout employment, such as contact details, pay information, qualifications, and health-related data necessary for workplace safety.

Changes to This Privacy Policy

Sissonne Outdoor Pty Ltd may make changes to this Privacy Policy from time to time. We will publish updates on our website. Continued use of our services after changes take effect constitutes your acceptance of the revised Privacy Policy.

Contact Our Privacy Officer

Privacy Officer
Sissonne Outdoor Pty Ltd
Email: hello@sissonneoutdoor.com.au