Shipping & Delivery

Shipping and Delivery

All Sissonne Outdoor furniture is shipped directly from our warehouse in Dandenong South, Victoria. Products are professionally packed and shipped without flat-packing, with the exception of some timber items where legs are removed for secure transport.

We work with a network of experienced furniture freight companies to deliver across Australia, selecting a trusted carrier based on the value and weight of your order to ensure a secure and efficient delivery process.

Estimated Delivery Time

Please allow 5 to 14 business days for your order to ship from our Melbourne warehouse, depending on your delivery location.

Please note that deliveries to Western Australia, South Australia, Tasmania and the Northern Territory, as well as other regional or remote addresses, may take longer due to the additional freight distance involved — please allow up to 4 weeks for these orders to be received.

Furniture is typically delivered by a single driver who may require assistance with heavy items. Our standard delivery is not a White Glove service and does not include unpacking or removal of packaging. If you require White Glove service, please contact us at hello@sissonneoutdoor.com.au for a detailed quote.

Shipping Rates

CBD and Metro: All orders to CBD and metro areas of Australian capital cities are calculated at checkout.

Regional and Remote Areas: For deliveries to regional and remote locations, please contact us at hello@sissonneoutdoor.com.au for applicable rates. If an order is placed for an address outside our metro shipping zones, we will contact you to advise of the additional regional delivery fee. A full refund will be provided if these fees are not acceptable.

International Orders: Please contact us at hello@sissonneoutdoor.com.au for a quote.

Click and Collect: If you would like to collect your order from our Victorian warehouse in Dandenong South, please contact us at hello@sissonneoutdoor.com.au to arrange.