Shipping & Delivery

Shipping and Delivery

All Sissonne Outdoor furniture is shipped directly from our warehouse in Dandenong South, Victoria. Products are professionally packed and shipped without flat-packing, with the exception of some timber items where legs are removed for secure transport.

We work with a network of experienced furniture freight companies to deliver across Australia, selecting a trusted carrier based on the value and weight of your order to ensure a secure and efficient delivery process.

Estimated Delivery Time

Please allow 5 to 14 business days for your order to ship from our Melbourne warehouse, depending on your delivery location.

Furniture is typically delivered by a single driver who may require assistance with heavy items. Our standard delivery is not a White Glove service and does not include unpacking or removal of packaging. If you require White Glove service, please contact us at hello@sissonneoutdoor.com.au for a detailed quote.

Shipping Rates

CBD and Metro: All orders to CBD and metro areas of Australian capital cities are calculated at checkout.

Regional and Remote Areas: For deliveries to regional and remote locations, please contact us at hello@sissonneoutdoor.com.au for applicable rates. If an order is placed for an address outside our metro shipping zones, we will contact you to advise of the additional regional delivery fee. A full refund will be provided if these fees are not acceptable.

International Orders: Please contact us at hello@sissonneoutdoor.com.au for a quote.

Click and Collect: If you would like to collect your order from our Victorian warehouse in Dandenong South, please contact us at hello@sissonneoutdoor.com.au to arrange.