How Interior Designers and Architects Access Trade Pricing at Sissonne Outdoor

If you're a designer or architect specifying outdoor furniture for a residential, hospitality or development project, how you buy matters as much as what you buy. You need confidence in the specification, realistic lead times, consolidated delivery that doesn't hold up a project schedule, and an account relationship you can rely on to resolve issues without friction.

Here's how trade accounts work at Sissonne Outdoor, and what to expect from the process.

Who qualifies for a Sissonne trade account?

We work with:

• Interior designers and interior decorators, residential, hospitality and commercial
• Architects, residential, mixed-use and hospitality projects
• Landscape architects and landscape designers
• Property developers, residential apartment and townhouse developments
• Hotel and hospitality procurement teams
• Builders and project managers specifying for clients on turnkey projects

We don't require a minimum purchase volume to open a trade account. A designer who specifies Sissonne for one or two projects a year is as welcome as someone who places large volumes regularly. What we do ask for is a verifiable business credential, ABN, professional membership (AIDA, AIA or similar), or a practice website, so we can verify that we're working with a professional specifier rather than a retail buyer seeking a discount.

What does trade pricing look like at Sissonne?

Trade accounts receive a standing discount from our retail price list, applied consistently across all in-stock and made-to-order items. We don't publish the exact discount rate here, it varies based on project volume and account relationship, but we'll be direct about the offer when you make contact. There are no volume tiers, no minimum orders per project, and no complex rebate structures.

For larger hospitality or development projects (20+ pieces), we'll discuss project-specific pricing based on the scope and delivery requirements.

What specification support does Sissonne provide?

We understand that specifying furniture for a project is a documentation exercise as much as a product selection one. We can provide:

• Specification sheets, material, finish, dimensions and care requirements in a format suitable for project documentation
• Material samples, powder coat colour chips, fabric swatches and timber samples for client presentations and specification confirmation
• CAD blocks / Revit families, available on request for key pieces in the range
• Photography and render assets, high-resolution product photography for project proposals and client presentations

For items you want to specify with a custom powder coat colour or fabric not in our standard range, discuss this with the trade team early in the design process, lead times for custom specifications vary and need to be planned around your project programme.

How does delivery work for trade projects?

Trade project delivery is coordinated directly with your project manager or site contact. For residential projects, we can typically deliver on a schedule that suits a handover date. For larger projects or multi-drop deliveries, we'll plan this specifically with you.

For hospitality projects, we can hold in-stock items at our warehouse and coordinate delivery to align with your FF&E installation schedule, avoiding the situation where furniture is on site before the space is ready for it.

Can Sissonne specify furniture for a hospitality or hotel project?

Yes. We work on outdoor FF&E for hotels, restaurants, bars and resorts across Australia. The scale and requirement of these projects is different from residential, contract-rated fabrics, higher-volume specifications, extended warranty requirements, consolidated invoicing for the fit-out, and our trade team has experience with all of these. Contact us with your project brief and we'll assess whether and how we can support it.

Frequently asked questions

How do I open a trade account with Sissonne Outdoor?

Contact us via the trade enquiries form or call the showroom directly. We'll ask for a brief description of your practice and a verifiable business credential. Trade accounts are typically confirmed within 48 hours and you can begin placing trade orders immediately after confirmation.

Does Sissonne have a showroom interior designers can visit with clients?

Yes, our Melbourne (Hawthorn) and Gold Coast showrooms are open to trade visits, including visits with clients during the specification process. We'd recommend calling ahead for larger groups or if you'd like a dedicated presentation of specific pieces. Samples can be set out specifically for your project visit on request.

Is there a Sissonne trade catalogue available?

We maintain a current price list for trade accounts with all dimensions, materials and trade pricing. This is provided directly to verified trade accounts rather than published publicly. Contact the trade team to request a copy once your account is open.

What warranty applies to trade or commercial specifications?

Our standard two-year structural warranty applies to trade purchases as it does to retail. For larger commercial projects where extended warranty or additional terms are required, discuss this with the trade team at the quoting stage, we can accommodate project-specific warranty provisions in writing on larger scopes.